Reviews
RL Footsteps have been such a positive experience for me. When Rowena first phoned me I was a mess. I’d spent years being abused, left in financial difficulties, my health was deteriorating.
I felt lost, hopeless, with no where to turn, and no one cared to help, or listen. Rowena has been a gift from god!
Not only has she helped and supported me, but she has turned my life around for the better. She is not just a therapist she is a first class beautiful person.
She never gave up on me, she has helped and supported me even when she had her own problems and probably could of done with support herself.
However she never let that stop her doing what was right , or what was needed. Rowena never judged me, she listened, she understood, and has gone above and beyond to help, and support me.
She has and would never let me down, and anyone that would say otherwise clearly hasn’t been honest enough with Rowena for her to help to the best of her ability.
Unfortunately she isn’t psychic, and can only help as much as a client lets her in to be able to help. she is only human after all.
I don’t know where I would be without RL Footsteps, my life, my health, my happiness is so much better since Rowena came into my life.
She is not just my counsellor, she is an angel on earth and I am so very grateful she found me. If I had friends as lovely as Rowena I would be one very lucky person indeed.
So thank you to Rowena, and RL FOOTSTEPS you haven’t just helped me you saved my life.
Mari Scott – 28th July 2026
When I first met Rowena, I was struggling mentally, physically, and financially. I felt unheard, and discarded by those that are meant to be there to help. Rowena has stuck by me, fought to get me me the help I need.
Been there when I needed her, helped me when I struggled to help myself and never given up on me, she has been, and continues to be my rock. I owe Rowena so much, and I am so humbled and over whelmed to have such a fantastic person in my corner. I really cannot recommend her help enough, she truly saved me.
Mari Scott – 4th June 2026
Rowena has been a great help and support to me with therapy and others aspects of life that I have been struggling with. Rowena has helped me greatly with staying calm and techniques to help reduce my anxiety and stress. I feel Rowena is easy to talk to and open up with regarding situations in life that are uncomfortable and overwhelming. I am grateful for the support that Rowena provides with her sessions and I would recommend her massively to anyone who needs extra support and
therapy.
Chloe – 5th May 2026
I wanted to take a moment to express my gratitude to Rowena for her exceptional service. She has been incredibly supportive, helping me feel heard and validated when I needed it most. In just six weeks, I’ve experienced a real sense of relief and noticeable positive change. If this is how I feel after six weeks, I can only imagine how transformative six months will be. Thank you ever so much for not giving up on me. I am forever thankful to you.
Malisha Banger – 5th November 2025
I don’t know where I would be if it were not for Rowena at Footstep counselling.
She has listened in a world I often feel unheard, and showed me understanding, support, and compassion.
At times when I have been overwhelmed, at rock bottom, or at a loss of how to get through, Rowena has guided me, and put me back on the right path.
I can’t thank her, for all her hard work and determination enough.
Mari Scott – 22nd October 2025
Rowena has supported me for nearly a year now… in what has been one of the most difficult years of my life.
She is kind and compassionate and is able to help you process the terrible things that have happened. She does not judge anything you say, which means you have a truly open and honest conversation. She suggests practical ways to support well- being – of which I now have a monthly list.
Rowena has been able to support me, so I was then able to support other members of my family ….. for that I will always be truly grateful for . Thank you so very much.
Julie – 12 May 2025
Hi Rowena. Sorry I forgot. I just want to write a little message of thanks.
Over the last few months you have been amazing. You have guided me through some rocky times. I’ve really learnt a lot about myself and how I talk to others. When I worry about a situation I’ve learnt to take a step back think about what I say or how to handle a situation with words and actions and the importance of staying calm.
This allows me to approach at a different angle offering kindness through words and support for someone who needs it when they are feeling lost.
You have helped so much and are an inspiration. With your help I am see a big difference in my life and in others.
Thank you thank you thank you so much.
Karen Glanfield – 13th April 2025
To Rowena,
I’d just like to take a moment to say thank you for being blooming awesome!
Yeah you smiling at the screen lol.
I honestly don’t know where I’d be if it wasn’t for all your support.
You have picked me up on my darkest days, and made me smile and given me hope.
You have shown me kindness and understanding, when those that should of supported me turned their backs.
You are a first class human being, and i have so much admiration and respect for you.
So thank you with all my heart.
I hope your Christmas is absolutely spectacular, and the new year fills your life with good health, wealth and happiness
Best wishes , Mari X
Mari Scott – 23rd December 2024
You’re often in my thoughts, and I’m forever grateful to you for helping me get through the past 18 months. Hand on heart – I wouldn’t be where I am without your help.
So thank you, and thank goodness I found you.
I hope you know the impact you have on people and the difference you make; you make peoples worlds a better place.
Lucy Clarke – 8th September 2024
I came to Rowena suffering from burnout which was impacting on my personal, family and professional life. She has helped me to understand my thoughts and feelings in a way that has helped me to take back some control and move forwards. She has enabled me to think more clearly again, given me some insight into how I arrived here; helped me to live in the now and reminded me to be kind to myself.
Perhaps most importantly, working with Rowena has given me the confidence to talk about my own mental health struggles with other men I’ve been amazed by the power of this, by what I have shared and what others have shared with me. Rowena has been an invaluable part of my journey and I now feel ready to get on with the next chapter of my life with new insight and some new skills.
2nd September 2024 – Dave Lewis
I have had only a handful of appointments with Rowena and feel I can move forward with more control in my life particularly with organising certain issues that I can control with Rowena’s guidance and much needed reality checks on several occasions! I can completely recommend RLFootsteps counselling.
August 2024
“Since I first spoke to Rowena at Footsteps she has changed my life for the better,when I started with RL Footsteps Counselling I was a nervous wreck, I shook from head to toe every moment of every day, I would get anxious, and sometimes I couldn’t speak.
Other times I would rant or even slur when trying to hold a conversation, my heart would pound out of my chest, and I felt unheard by medical professionals ,and over looked by society.
I felt that any hope of getting better was just a distant dream I was also struggling with severe financial hardship.
however right from the start Rowena was understanding not only of my mental health problems, but of my physical health too. Rowena helped me, reassured me, and put me at my ease from word go.
She understands what I’ve been through, why I am the way I am, and the problems I have to face on a daily basis, and she then puts me in touch with the right people to help me back to recovery, advise me , or simply listened.
I felt heard, supported, seen and understood I know longer shake from head to toe every moment of every day thanks to techniques she’s taught me, and other amazing professionals who have really helped me that I’ve met because of the help her.
I’m finally get help with my health issues, and have finally been diagnosed, and I’m now on the correct benefits so I’m not struggling to pay bills, or eat now.
I’ve had many different counselling sessions over the years which I’ve rarely found helped, and it wasn’t until I found RL Footsteps Counselling services that I actually felt counselling had really benefited my life, and changed it for the better.
I still have a way to go, but knowing I have RL Footsteps Counselling support helps me to be able to tackle day to day life, and stop me getting so overwhelmed and even panic attacks are now a rarity, instead of a daily event.
I don’t know where my life would be if I hadn’t had Rowena’s help. I can’t thank her enough for her time, help, patience, and understanding.
Everyone needs a Rowena in their life, or their work environment she is one incredible lady, and gets things done, I’m so blessed to have met her, and have all the help and support she’s given me.
I can’t recommend this company enough, they don’t just listen they change people’s lives for the better and a massive thank you to Rowena, and her colleagues for everything they have done, and continue to do for me.
You have restored my faith in humanity, and given me hope of a better, healthy, happy future, and that is the most precious gift of all.”
Mari – May 2024
Health Assured Employee Assistance Programme
Karen Glanfield – Aug 2023
“A few months ago I was referred to Rowena . Over the last few weeks Rowena has taught and helped me go through an emotional rolla coaster of a ride helping me deal with emotional hurt caused by family issues. During this time Rowena has been so kind and supportive, and patiently listening to all my problems. She gone above and beyond helping me. You can see she is passionate about what she does. A lady with such a kind heart.
She has provided me with tools to deal with situations, and made me realise I am worthy. And to love myself (which I find hard to do). Rowena has taught me when I over worry about a situation to write my worries down on paper, and way up pros and cons when I have to make a decision. By doing things this way it helps me stop bottling up my worries, and allows me to make clear decisions. She is one amazing lady. “
“I have been to going to Rowena for 3 sessions and it has been a real help. And so far having her to help me has been a blessing in disguise. I will be forever grateful”
Natasha – May 2023
“Rowena is kind, caring, compassionate and patient. A lovely person to open your heart too.”
Liz – March 2023